1. Introduction
Arrive55 respects privacy and is committed to protecting the personal information shared with the website. This Privacy Policy explains how information is collected, used, and protected, especially when opting into the SMS messaging program.

2. Data Collection

• Information collected: The website collects the phone number, name and email address when you sign up for SMS updates. Information related to orders or inquiries made through SMS may also be collected.
• Data collection methods: This information is collected through methods such as website forms, online sign-up processes, or when interacting with the website via SMS.

3. Use of Personal Information

• Purpose: The phone number and other collected information are used solely to provide services and information related to the wine delivery experience, including:
  • Sending updates on orders (processing, shipping, delivery).
  • Responding to customer service inquiries via text messages
• No unauthorized use: The website will not use information to carry out electronic marketing unless specific consent is given.

4. Data Security

• Security measures: Reasonable security measures, such as encryption and secure storage, are implemented to protect personal information from unauthorized access, loss, or misuse.
• Restricted access: Access to personal data is restricted to authorized personnel only.

5. Third-Party Sharing

• Limited Sharing: Phone numbers or customer information collected through the SMS program are not sold, rented, loaned, traded, or leased to any third party for marketing purposes.
• Service Providers: Information may be shared with third parties that help provide the messaging service, including platform providers and phone companies, solely for the purpose of enabling and operating the text messaging program. 

6. User Rights & Opt-Out

• Opt-in: By opting into the SMS messaging service, you agree to receive text messages from Arrive55. Consent is not a condition of purchase.
• Opt-out: You can unsubscribe from the SMS program at any time by replying "STOP" to any message received. The opt-out request will be processed promptly, typically within 24 hours.
• Information access and modification: You have the right to access, verify, change, or remove personal information. Please contact the website using the information provided below to exercise these rights.

7. Data Retention

• Retention policy: Contact data is retained for as long as needed to fulfill the purposes outlined in this policy or as required by law.
• Deletion: Personal information is securely deleted or anonymized upon request or after a specified period, unless otherwise legally required.

8. Age Verification

• The website and SMS program are intended only for individuals who are of legal drinking age in their jurisdiction.
• An age gate mechanism is used to confirm that you are over the age of 21 before you can join the SMS list. 

9. Changes to this Privacy Policy

• This Privacy Policy may be updated periodically to reflect changes in data practices or legal requirements.
• You will be notified of any significant updates by a prominent notice on the website.

10. Contact Us

• If you have questions about this Privacy Policy or how data is handled, please contact Arrive55 at dtc@arrive55.com.